FAQs

Do you have a physical location?

In addition to our Mobile Valet Vans, we have a walk-in location at the Park City Mountain Village.  If our Mobile Valet Vans are booked or you'd rather walk-in to drop your luggage visit us at the Shadow Ridge Hotel and Convention Center. Located at 50 Shadow Ridge Rd, Room 118, Suite E. 

How much does it cost to valet my luggage?

Pricing is based on service levels and includes a standard number of bags with additional charges for additional bags. Walk-In storage is a flat $10 per bag, per day. Standard Luggage Valet starts at $45 and includes three bags, curbside pick-up, and delivery.  Premium services start at $100 and include four bags and all the services included with our premium option.

The Calendar Says My Selected Date and Time is Not Available!

The ability to book online closes one hour prior to available time slots. If you are booking on short notice, please call to book and we will make every attempt to accommodate your service.  During peak times our Valet service fills up fast, please book in advance to avoid disappointment. If our Valets are booked for the time you need consider using our walk-in services with optional Vacation Rental check-in delivery.

Does Walk-In Luggage Storage Fill-up

We hate to turn anyone away but on busy days we do reach capacity. If you want to guarantee space for your luggage please consider booking your Walk-In luggage storage online in advance of your arrival. Follow us on Facebook and Instagram for Sold-Out updates.

What if I need my bags early?

If you need your bags earlier than your scheduled drop-off, we will make every effort to get them to you at an earlier time. Accommodating early deliveries may include meeting you in an alternative location to expedite your drop-off. Please call us if you need to make any changes to scheduled drop-off times.

What if I am late?

We want to make everyone happy as often as possible but, we run a relatively tight schedule, and we never want to miss a delivery. Your scheduled booking includes a 10-minute window, and after this time, there is a $7 late fee charge. If you miss a pick-up, your booking is non-refundable, and we can not guarantee rescheduled pick-up. If you’re late or miss your drop-off and we must leave for another booking, we will contact you for an end-of-day drop-off, and there will be a $15 late return fee.

Do You Provide Airport Services?

At this time our services are limited to the greater Park City Area and we do not provide Airport Valet Services. If you are a large group or production service needing Valet services for a large number of items or gear please contact us for customized options.